As accessibility requirements continue to evolve, the Book Industry Study Group (BISG) is inviting organizations across the book supply chain to share their experiences, pain points, and needs.

The BISG Accessibility Working Group has launched two short surveys to better understand how the industry is approaching compliance with legal requirements and where friction arises in the day-to-day workflows of creating, delivering, receiving, and supporting accessible products.

With the European Accessibility Act (EAA) in effect as of June 2025, and updates to Title II of the Americans with Disabilities Act (ADA) taking effect in April 2026, accessibility is a growing operational priority for both creators and recipients of digital products.

The surveys aim to identify where pain points most frequently occur, and where additional guidance, tools, or coordination would have the greatest impact.

Each survey takes approximately 10 minutes to complete. All the information is on the dedicated page on the BISG website.

Survey for creators: publishers and vendors

This survey is intended for organizations that produce digital content or accessibility metadata. Early planning at the production stage is essential to meeting accessibility requirements, particularly for academic and public-sector markets.

Click here to complete the creator survey.

Survey for recipients: distributors, retailers, aggregators and libraries

This survey is for organizations that receive, manage, or deliver accessible content to end users. Recipients play a critical role in how accessibility information is displayed and how easily readers can find usable content.

Click here to complete the recipient survey.